How to Shop From Shein, Trendyol, Namshi, and Other Shops in Lebanon
If you live in Lebanon, you already know the problem. You find something you love on Shein or another store abroad — and then you get to checkout and see it: “This item cannot be shipped to your location.”
So what do people do? They message a reseller on Instagram or WhatsApp, send money, and wait — no order tracking, no clear steps, no real system behind it.
That’s the exact problem Cartello was built to solve.
What is Cartello?
Cartello is a cross-border shopping app built for Lebanon. It connects Shoppers — people who want to buy from stores abroad — with verified Agents, who buy the item for them and get it delivered to their door.
You shop on any store you like — Shein or others. You don’t buy through Cartello itself; you just send us the link.
How it works
- Send us the link. Found something on Shein or another store abroad? Copy the link and paste it into Cartello.
- Get real prices from real Agents. Verified Agents in your area quote you a price to buy and deliver it. You compare and pick the one that works for you.
- Track it all the way. Your order moves through every step — quoted, confirmed, ordered, on its way — right inside the app, until it’s at your door.
The problems Cartello actually solves
For Shoppers — no more chasing updates. With the old way, tracking your order means messaging someone on WhatsApp and waiting — or calling over and over hoping for a reply. On Cartello, your cart moves through every step right in the app: quoted, confirmed, ordered, on its way, delivered. You always know exactly where it is, without a single message or phone call.
For Shoppers — no more guessing on price. Multiple Agents can quote the same cart, so you compare and pick the best price for you.
For Agents — no more items stuck in your house. Anyone who’s resold informally knows this one: a Shopper places an order, the Agent buys it and has it ready — and then the Shopper goes quiet. No answer, no payment, nothing. The item just sits there, and the Agent’s home slowly turns into storage for orders nobody’s picking up. Cartello fixes this by holding the Shopper’s payment upfront, before the Agent ever buys the item — so an Agent only buys once the order and payment are already confirmed.
For everyone — items that can’t ship to Lebanon, finally can. If a store won’t ship to you directly, that’s exactly what Cartello is for.
Why people are switching to Cartello
Lebanon has a huge informal market of people shopping and reselling from abroad already — you’ve probably seen it yourself on Instagram, Facebook, and TikTok, with reseller pages run by people all across Lebanon, from Beirut and beyond. Cartello just makes that same idea structured, fair, and easy to track, for both sides. Whether you’re after Shein hauls or something specific from another store abroad, Cartello brings it to your door — with real tracking, and no chasing anyone for updates.
Ready to try it? Join the waitlist and be the first to know when Cartello launches.